Starlink users occasionally face internet disconnection problems, which can be frustrating. This guide will help you understand and resolve the “Starlink Disconnected” error and other common issues.
Common causes of disconnection:
- Power failures
- Router malfunctions
- Remote connection issues
- Cable or dish complications
How to fix the starlink disconnected error
- Check Power: Ensure the router is properly connected to a power outlet. Look for a blinking white LED light on the bottom of the router.
- Inspect Antenna Connection: Verify that the cable connecting the antenna to the router is secure. You can use a paper strip to stabilize the connection if needed.
- Reboot or Reset: Try rebooting the router through the Starlink app settings. If that doesn’t work, consider a factory reset as a last resort.
- Contact Support: If hardware issues persist, reach out to Starlink for a replacement.
Other common starlink errors
1) Offline searching:
- The antenna is trying to establish a satellite connection.
- Allow up to 15 minutes for the connection process.
- If it takes longer, try rebooting the system.
- Check for obstructions that may interfere with the signal.
2) Offline booting:
- This occurs when the system is starting up.
- Should take 15-30 minutes at most.
- Use the Starlink app’s debug tool to check for software issues.
- Ensure you’re at your registered service address.
- For V1 dishes, watch for overheating issues.
Remember, most connection problems can be resolved through simple troubleshooting steps. If issues persist, don’t hesitate to contact Starlink support for assistance.